FAQ


 

WHAT PHONES ARE CLICKBACK CASES MADE FOR?

The ClickBack Case is currently made for the Apple iPhone 5/5S/SE and Apple iPhone 6/6S. We will be releasing ClickBack Cases for the Apple iPhone 6 plus/6S plus/7 plus and iPhone 7 soon!

HOW LONG WILL IT TAKE TO RECEIVE CLICKBACK PRODUCTS?

Once you place your order, you will receive it within 5-7 business days. 

WHAT IS THE CLICKBACK CASE MADE OUT OF?

The ClickBack case is made out of a durable polycarbonate plastic. It features an internal rubber pad that the phone rests against when attached to the case, which provides scratch protection and additional shock absorption.

1) ClickBack Case 2) TPU pad for increased protection 3) Interchangeable Back 4) Black flash ring to prevent image distortion

HOW DO I ATTACH THE CLICKBACK CASE TO MY PHONE? 

To attach the Clickback Case, insert the left side of your phone into the left side of the case first. Then press the remaining right half of the phone into the case. 


HOW DO I INTERCHANGE THE BACKS OF MY CLICKBACK CASE?

There are several ways to interchange the backs, but we found these to be the two easiest methods of removal. One option is applying pressure with both thumbs to the back and sliding down. The other is using your thumb fingernails to wedge the back from its clicked in position in the case. Then simply flip the phone over, and the back will fall out.

To replace, insert your next back into the grooves at the bottom of the opening so it lays flat against the case. Then simply slide up and the back will click in to place.

 


CAN I PLACE A BULK ORDER?

If you are interested in placing an order of 20 cases or more, email custom@clickbackcase.com and we can negotiate discounted bulk order pricing. 

WHAT HAPPENS IF I RECEIVE A DEFECTIVE PRODUCT?

Please email us immediately at info@clickbackcase.com and we'll be sure to resolve the issue.